iTOVi’s return policy
If for any reason you are not satisfied with your purchase, you may cancel within 30 days of the purchase date. Customers will have 15 days from the cancellation date to return all components for a full refund excluding shipping costs.
All returns require a return merchandise authorization (RMA) number to be accepted. Returns that do not include all the original components and packaging may be subject to a reduced refund, totaling no more than $24.99.
If you wish to start the returns process, please contact our Customer Support department at 877-483-3748 to receive your RMA number.
*Please note that any referral credit associated with a canceled order is forfeited.