FAQs

How do I know which oils I need the most?

By |2018-06-14T13:18:18+00:00July 18th, 2017|

The iTOVi scanner does not tell you which products you need the most. Instead, it shows you which products your body has the strongest response to.

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Why is each product placed in specific categories? What does it mean? and who decided that ___ product should be in the ____ category?

By |2017-08-29T14:03:43+00:00July 18th, 2017|

Products are placed in the Health Triad based on the way they are most commonly and safely used. The products that fall under the Emotional category may influence well-being, attitude, and mood. The products that fall under the Environmental category may influence our response to our immediate surroundings. The products that fall under the [...]

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What does the Sync iTOVi Data button do?

By |2017-08-29T14:03:43+00:00July 18th, 2017|

The ‘Sync iTOVi Data’ button updates all your preferences and data across your mobile devices, ensuring you receive the latest content and updates.

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I didn’t assign referral credit when I purchased, can I still give someone credit?

By |2018-09-17T15:30:55+00:00January 13th, 2017|

Yes. Within the first 30 days of purchasing your iTOVi scanner, you can contact our Customer Support department at 877-483-3748 and they will be able to assign referral credit. It helps to have that person’s email address when calling in. We cannot assign credit after the first 30 days. Once referral credit is assigned [...]

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Can I participate in an event promotion even if I was not there?

By |2017-08-29T14:03:44+00:00September 30th, 2016|

Promotions or discounts that are set up specifically for an event are for event attendees only. The purchase must be made in person to get the discount. Occasionally we will run promotions that are for anyone to take advantage of. To be notified of public promotions, please Like our Facebook Page.   [...]

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