FAQs

Why aren’t there anymore BioPoints? Does this change the way it scans?

By | 2017-08-29T14:03:43+00:00 July 18th, 2017|

The use of BioPoints in the scan report created some confusion for our customers. Because of the difficulty of explaining BioPoints, people would often unintentionally delve into inaccurate explanations that misrepresented the science behind BioPoints. Because of this, we replaced BioPoints with the Health Triad, a much more intuitive system for using the iTOVi. The scanning [...]

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How do I know which oils I need the most?

By | 2018-02-20T15:57:50+00:00 July 18th, 2017|

The iTOVi scanner does not tell you which products you need the most. Instead, it shows you which products your body has the strongest response to. The iTOVi works by sending electrical frequencies through your body and compares those frequencies to those found in supplements and oils. The frequencies your body responds to most [...]

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Why is each product placed in specific categories? What does it mean? and who decided that ___ product should be in the ____ category?

By | 2017-08-29T14:03:43+00:00 July 18th, 2017|

Products are placed in the Health Triad based on the way they are most commonly and safely used. The products that fall under the Emotional category may influence well-being, attitude, and mood. The products that fall under the Environmental category may influence our response to our immediate surroundings. The products that fall under the [...]

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What does the Sync iTOVi Data button do?

By | 2017-08-29T14:03:43+00:00 July 18th, 2017|

The ‘Sync iTOVi Data’ button updates all your preferences and data across your mobile devices, ensuring you receive the latest content and updates.

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I didn’t assign referral credit when I purchased, can I still give someone credit?

By | 2017-08-29T15:25:39+00:00 January 13th, 2017|

Yes. Within the first 30 days of purchasing your iTOVi scanner, you can contact our Customer Support department at 877-483-3748 and they will be able to assign referral credit. It helps to have that person’s email address when calling in. We cannot assign credit after the first 30 days. Once referral credit is assigned [...]

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