The on/off switch acts as the reset button for the iTOVi scanner. Reset your device by turning the device off and then back on 3 times.
Once your iTOVi scanner is connected to your iTOVi app, you can check the status of the battery in the settings of your iTOVi app. At the top of the settings page, the battery icon will be either green, yellow, red or grey. If the battery icon is grey, it means you are not [...]
The iTOVi uses the latest form of Bluetooth technology, and does not need to be paired to your iTOVi scanner. Ensure that your Bluetooth and iTOVi are turned on, log into your app and attempt to connect and scan.
Make sure that your device has charged for at least an hour and that it’s turned on. Then, turn the Bluetooth on on your phone/tablet but do not pair to the scanner. Log in to your iTOVi app, click Settings and then Test Connection, then attempt to run a scan.
By clicking on each product you’ll be able to view the common uses for each product as well as the recommended application whether topically, aromatically, ingested, etc.