How do I reset my iTOVi?
The on/off switch acts as the reset button for the iTOVi scanner. Reset your device by turning the device off and then back on 3 times.
How do I check the status of the battery in my iTOVi?
Once your iTOVi scanner is connected to your iTOVi app, you can check the status of the battery in the settings of your iTOVi app. At the top of the settings page, the battery icon will be either green, yellow, red or grey. If the battery icon is grey, it means you are not [...]
How do I connect to my iTOVi with Bluetooth?
The iTOVi uses the latest form of Bluetooth technology, and does not need to be paired to your iTOVi scanner. Ensure that your Bluetooth and iTOVi are turned on, log into your app and attempt to connect and scan.
What kind of charging cord does the iTOVi use?
The iTOVi uses a Micro USB charging cord.
How should I hold the scanner?
We recommend using two hands during a scan. You can place your palm around the large sensor and touch the other sensor to your other palm.
How do I connect my scanner to my phone or tablet?
Make sure that your device has charged for at least an hour and that it’s turned on. Then, turn the Bluetooth on on your phone/tablet but do not pair to the scanner. Log in to your iTOVi app, click Settings and then Test Connection, then attempt to run a scan.
How do I know if my device is turned on
The iTOVi has an on/off switch on the side. “I” means on, “O” means off. The device will vibrate and light up when it’s turned on.
How do I send a scan report to a client?
Once completing the scan, you’ll have the option to email or text the report to the client.
How do I know which products I need the most?
The iTOVi scanner cannot tell you which products you need the most. Instead, it shows you which products your body is having the strongest response to.
How should I use each product that appears in my scan report?
By clicking on each product you’ll be able to view the common uses for each product as well as the recommended application whether topically, aromatically, ingested, etc.