You may deactivate, or place your account on hold, whenever you wish. You can choose between putting it on hold, or completely cancelling your account. Placing your account on hold allows you to retain your client and scan data as well as any referrals you have earned to date. This service costs just $5 a month. When you choose to cancel your account, your account information–scan data, clients data and referrals–goes away. Whether putting your account on hold or cancelling it, you will not be able to log in to the iTOVi app to perform scans or access previous scan or client information. Participation in the referral program will also be put on hold. If you wish to reactivate your account, simply call our Customer Support team to do so.