What if my battery doesn’t last longer than a day?

The battery should last for approximately two weeks, depending on usage. If your battery isn’t lasting this long, you should perform a hardware reset by following these steps:

  1. Plug in the iTOVi scanner to the charger
  2. Reset the scanner by inserting a paper clip or similar object into the small hole on the back of the scanner until you feel a small click and vibration
  3. Allow your scanner to charge for another hour

If your scanner still does not hold a charge, contact our customer support team at 877-483-3748

By |2016-04-13T22:28:40+00:00April 13th, 2016|Comments Off on What if my battery doesn’t last longer than a day?