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Questions about the iTOVi App

How do I know which oils I need the most?

By |2018-06-14T13:18:18+00:00July 18th, 2017|

The iTOVi scanner does not tell you which products you need the most. Instead, it shows you which products your body has the strongest response to.

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Why is each product placed in specific categories? What does it mean? and who decided that ___ product should be in the ____ category?

By |2017-08-29T14:03:43+00:00July 18th, 2017|

Products are placed in the Health Triad based on the way they are most commonly and safely used. The products that fall under the Emotional category may influence well-being, attitude, and mood. The products that fall under the Environmental category may influence our response to our immediate surroundings. The products that fall under the [...]

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What does the Sync iTOVi Data button do?

By |2017-08-29T14:03:43+00:00July 18th, 2017|

The ‘Sync iTOVi Data’ button updates all your preferences and data across your mobile devices, ensuring you receive the latest content and updates.

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Does the iTOVi scan support the new Young Living Vitality oils?

By |2017-08-29T14:03:44+00:00September 27th, 2016|

Because the Young Living Vitality Oils are only available in the United States market, we want to show results that will apply to a wider audience. For this reason the scan will not show Vitality Oils, but instead will show the non-Vitality Oil counterpart.

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What is a MAC address or MAC ID?

By |2016-04-26T16:07:02+00:00April 26th, 2016|

MAC is an acronym that stands for Media Access Control. This is basically just a set of letters and numbers that together make a unique ID for a piece of communication hardware like the wifi in your computer or smartphone or Bluetooth® in your iTOVi scanner.

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Can I delete clients?

By |2016-04-23T23:32:31+00:00April 23rd, 2016|

Yes, you can remove clients from your previous scans list. The process is slightly different on iOS and Android. On iOS, simply swipe left on the name of the person you want to remove and tap "Delete". On Android, tap the name of the client and a trash can icon will appear in the upper [...]

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Why isn’t the iTOVi scanner a diagnostic device?

By |2018-06-14T13:20:52+00:00April 23rd, 2016|

The iTOVi scanner system is not designed to diagnose or treat any disease or condition. The report simply shows a list of products based off of the changes to the electrical conductivity of the skin.

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