Questions about the iTOVi App
Once your iTOVi scanner is connected to your iTOVi app, you can check the status of the battery in the settings of your iTOVi app. At the top of the settings page, the battery icon will be either green, yellow, red or grey. If the battery icon is grey, it means you are not [...]
Once completing the scan, you’ll have the option to email or text the report to the client.
The iTOVi scanner cannot tell you which products you need the most. Instead, it shows you which products your body is having the strongest response to.
By clicking on each product you’ll be able to view the common uses for each product as well as the recommended application whether topically, aromatically, ingested, etc.
Products are assigned to a Health Category based on the way they are most commonly and safely used. The products that fall under the Emotional category may influence well-being, attitude, and mood. The products that fall under the Environmental category may influence our response to our immediate surroundings. The products that fall under the [...]
The ‘Sync iTOVi Data’ button updates all your preferences and data across your mobile devices, ensuring you receive the latest content and updates.
You can remove clients from your previous scans list. The process is slightly different on iOS and Android. On iOS, simply swipe left on the name of the person you want to remove and tap “Delete”. On Android, tap the name of the client and a trash can icon will appear in the upper [...]
The iTOVi scanner system is not designed to diagnose or treat any disease or condition. The iTOVi measures changes in the electrical conductivity of the skin and then displays a report of products.
You may be receiving the skin contact error message if your skin is too dry or too moist. The iTOVi needs to have clean and direct skin contact to complete a scan. Try drying or dampening your skin and try again. If the issue persists, try another part of the body. [...]
In order for your scan information to be saved, your mobile device must be connected to the internet using either WiFi or cellular data.
