APP

Questions about the iTOVi App

Why aren’t there anymore BioPoints? Does this change the way it scans?

By | 2017-08-29T14:03:43+00:00 July 18th, 2017|

The use of BioPoints in the scan report created some confusion for our customers. Because of the difficulty of explaining BioPoints, people would often unintentionally delve into inaccurate explanations that misrepresented the science behind BioPoints. Because of this, we replaced BioPoints with the Health Triad, a much more intuitive system for using the iTOVi. The scanning [...]

Comments Off on Why aren’t there anymore BioPoints? Does this change the way it scans?

How do I know which oils I need the most?

By | 2018-02-20T15:57:50+00:00 July 18th, 2017|

The iTOVi scanner does not tell you which products you need the most. Instead, it shows you which products your body has the strongest response to. The iTOVi works by sending electrical frequencies through your body and compares those frequencies to those found in supplements and oils. The frequencies your body responds to most [...]

Comments Off on How do I know which oils I need the most?

Why is each product placed in specific categories? What does it mean? and who decided that ___ product should be in the ____ category?

By | 2017-08-29T14:03:43+00:00 July 18th, 2017|

Products are placed in the Health Triad based on the way they are most commonly and safely used. The products that fall under the Emotional category may influence well-being, attitude, and mood. The products that fall under the Environmental category may influence our response to our immediate surroundings. The products that fall under the [...]

Comments Off on Why is each product placed in specific categories? What does it mean? and who decided that ___ product should be in the ____ category?

What does the Sync iTOVi Data button do?

By | 2017-08-29T14:03:43+00:00 July 18th, 2017|

The ‘Sync iTOVi Data’ button updates all your preferences and data across your mobile devices, ensuring you receive the latest content and updates.

Comments Off on What does the Sync iTOVi Data button do?

Does the iTOVi scan support the new Young Living Vitality oils?

By | 2017-08-29T14:03:44+00:00 September 27th, 2016|

Because the Young Living Vitality Oils are only available in the United States market, we want to show results that will apply to a wider audience. For this reason the scan will not show Vitality Oils, but instead will show the non-Vitality Oil counterpart.

Comments Off on Does the iTOVi scan support the new Young Living Vitality oils?

What is a MAC address or MAC ID?

By | 2016-04-26T16:07:02+00:00 April 26th, 2016|

MAC is an acronym that stands for Media Access Control. This is basically just a set of letters and numbers that together make a unique ID for a piece of communication hardware like the wifi in your computer or smartphone or Bluetooth® in your iTOVi scanner.

Comments Off on What is a MAC address or MAC ID?

Can I delete clients?

By | 2016-04-23T23:32:31+00:00 April 23rd, 2016|

Yes, you can remove clients from your previous scans list. The process is slightly different on iOS and Android. On iOS, simply swipe left on the name of the person you want to remove and tap "Delete". On Android, tap the name of the client and a trash can icon will appear in the upper [...]

Comments Off on Can I delete clients?