iTOVi’s no-questions-asked return policy

If for any reason you are not satisfied with your purchase, you can return your iTOVi scanner within 15 days of the original ship date*. In order to receive a full refund of your purchase price, all original packaging and accessories must be included when returning the the iTOVi scanner. Shipping costs are not refundable.

All returns require a return merchandise authorization (RMA) number to be accepted. If you wish to start the returns process, please contact our customer support department at 877-483-3748 to receive your RMA number.

*Please note that any referral credit associated with a canceled order is forfeited.