WARRANTY

Warranty 2017-07-18T20:53:15+00:00

Protecting your iTOVi scanner from damage is of the utmost importance. Your iTOVi scanner comes with a one year limited warranty and the choice of an extended lifetime warranty. Learn more about protecting your iTOVi investment below.

Limited Hardware Warranty

Each iTOVi scanner comes with a one year manufacturer’s warranty that begins the day the scanner is purchased. This warranty includes coverage for manufacturer defects and shipment loss.

Extended Hardware Warranty

At check-out, customers can opt for warranty coverage that extends past the limited manufacturer’s warranty. The extended warranty for the iTOVi scanner is a one-time purchase that covers loss, theft, water damage, and any other accidental damage for life. Customers that purchase the extended warranty pay a $50.00 deductible fee per warranty claim.

The extended warranty costs $19.99 and can be added anytime within 30 days of the initial iTOVi scanner purchase. After 30 days, the cost of the extended warranty is $99.

If you are experiencing problems with your iTOVi scanner, most issues can be solved by searching our library of frequently asked questions. If you are not able to find a solution to your specific issue or need to make a warranty claim, please contact our customer support team at 877-483-3748.